Frequently Asked Questions(FAQ)

Yes, melonCloudErp is very simple to use end user required only little knowledge on internet browsing. and we will guide our customer through step by step learning process
Yes, melonCloudErp completely developed inside Saudi Arabia by professional developers having experience more than 20 years in ERP
Yes, melonCloudErp is supporting Arabic Language
Yes we provide training one to one...
No. You don't need extra servers and you just need a Laptop or Pc with internet connection
Yes you can continue your sales even if your internet connection is disconnected. melonCloudErp Sales module work's both online and offline. once the internet is on the data will be synced automatically.
Yes it is 100% safe you will get the backup data daily or weekly based on your request through email.. and then you can download within a week..
Yes you can manage your branches from any where
Yes.. you can print the Barcodes , our support team will install the Barcode program for you...
Yes you can control system users through Roles and permissions . e.g Salesemployee can create only Sales Quotation,Order,Invoice etc..
No , There is no restriction in no of users pricing only by no of branches that to small setup fee
No.. By keeping SME'S in mind and aliging Saudi Vision 2030 very nominal one time setup fee based on no. of branches and small monthly subscription fee will be charged
In week days (Saturday to Thursday) from 9:00 AM to 8:00 PM.. and in Friday only on urgent issues